Privacy Policy

This policy explains how meetclvr collects, uses, and protects your personal data. We are committed to keeping your information safe and being transparent about our practices.

1. Who We Are

meetclvr ("we", "our", "us") is an online appointment scheduling platform operated by meetclvr Inc. If you have any questions about this policy, you can contact us at privacy@meetclvr.app.

2. Information We Collect

Information you provide

Account information: Name, email address, password, and business details when you register.
Business data: Services, staff, locations, availability schedules, and booking rules you configure.
Customer data: Names, email addresses, and phone numbers of your clients when bookings are made.
Payment information: Billing details processed securely through Stripe — we do not store full card numbers.

Information collected automatically

IP address, browser type, and device information.
Pages visited, features used, and time spent on the platform.
Cookies and similar tracking technologies (see our Cookie Policy).

3. How We Use Your Information

To provide, operate, and improve the meetclvr platform.
To send appointment confirmations, reminders, and notifications.
To process payments and manage your subscription.
To respond to support requests and communicate important updates.
To analyse usage patterns and improve our service.
To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We may share data with:

Service providers: Third-party companies that help us operate the platform (e.g., Stripe for payments, Twilio for SMS, AWS for hosting).
Legal requirements: When required by law, court order, or to protect our rights.
Business transfers: In the event of a merger or acquisition, your data may be transferred as part of that transaction.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete or anonymise your personal data within 90 days, unless we are required to retain it for legal reasons.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Object to or restrict processing of your data.
Data portability — receive your data in a machine-readable format.

To exercise any of these rights, contact us at privacy@meetclvr.app.

7. Security

We use industry-standard security measures including encryption in transit (TLS), encrypted passwords, and regular security reviews. However, no system is 100% secure and we cannot guarantee absolute security.

8. Cookies

We use cookies to keep you logged in and to understand how the platform is used. For full details, see our Cookie Policy.

9. Children's Privacy

meetclvr is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by a notice on the platform. Continued use of meetclvr after changes constitutes acceptance of the updated policy.